Free standard shipping on all orders
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Experience the enchanting allure of our Elegant Moroccan Hanging Lantern, also serving as a Soft Light Moroccan Candlestick Lamp. This meticulously crafted piece blends traditional Moroccan artistry with contemporary design, perfect for adding a touch of exotic charm to any space in your home.
Key Features:
• Elegant Design: The Soft Light Moroccan Candlestick is meticulously handcrafted with intricate patterns that cast beautiful, soft light and shadows. Its exotic Moroccan design adds a touch of glamour and sophistication to any room.
• High-Quality Craftsmanship: Made from durable materials, this candlestick ensures longevity while maintaining its intricate beauty. Each piece is crafted to perfection, reflecting the rich cultural heritage of Moroccan artistry.
• Versatile Style:This elegant Moroccan candlestick seamlessly fits into a variety of interior styles, including modern, bohemian, and traditional decor. Its versatile design makes it a perfect addition to living rooms, bedrooms, dining areas, and more.
• Soft Light Ambiance: The candlestick’s unique design allows light to filter through the delicate cutouts, creating a warm, inviting atmosphere that enhances the beauty of your home. Whether you’re hosting a dinner party or enjoying a quiet evening, the soft light adds a magical touch.
Benefits:
• Enhance Your Home Décor: Instantly transform your living space with the chic and stylish Soft Light Moroccan Candlestick. Its elegant design adds a touch of exotic charm and sophistication to any room.
Why Choose Us:
Our Soft Light Moroccan Candlestick is crafted with meticulous attention to detail and a commitment to quality. Whether you’re updating your living room, bedroom, or dining area, this elegant Moroccan candle holder is the perfect choice for adding a touch of elegance and comfort to your space.
Illuminate your home with the enchanting glow of the Soft Light Moroccan Candlestick and experience the magic of Moroccan design. Let the soft light and intricate beauty of this elegant Moroccan candle holder transform your space into a haven of relaxation and elegance.
A: Yes, we ship internationally but most of our delivery is in the UAE. Delivery times vary depending on your location. For more details, visit our Shipping Policy page.
A: Delivery times depend on your location and the shipping method chosen at checkout. Typically, orders are delivered within 9-13 days. You will receive a tracking number once your order has been shipped.
A: No, you don't have to pay tax under the current UAE laws if you're ordering under 1000 Dirham. However, for orders over 1000 Dirham, a 5% tax will be applied due to customs regulations. The courier will notify you before or on the delivery.
A: We offer a 14-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a refund or exchange. Ensure the items are in their original condition and packaging.
A: To initiate a return or exchange, contact our customer service team with your order details. They will provide you with instructions on how to proceed.
A: Custom-made items, sale items, and gift cards are non-returnable. Refer to our Return Policy for a complete list of non-returnable items.
A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website. If you have any issues or questions about tracking your order, please contact our customer service team for assistance.
A: Placing an order on Artessia.com is simple. Browse our collections, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
A: We accept various payment methods including major credit/debit cards, PayPal, Bitcoin, Ethereum, and other secure payment options. All transactions are processed securely to protect your information.
A: To modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but note that orders already shipped cannot be modified or canceled.
A: If your payment is declined, we will attempt to process the payment again. If it continues to decline, we will contact you via email to resolve the issue. Please ensure your payment information is up-to-date and accurate to avoid any delays.
A: Yes, we offer layaway plans for most of our products. You can choose Klarna and Tabby as our third-party providers for the payment installment options. Please contact our customer support team at decorlove@artessia.com for more information on our layaway policies.
A: You can reach our customer support team via email at decorlove@artessia.com or through our live chat feature on the website, via our contact form or by calling our toll-free number. We are here to assist you with any questions or concerns.
A: Yes, we have a loyalty program where you can earn points for every purchase and redeem them for discounts on future orders. Join our loyalty program to enjoy exclusive benefits and rewards.
A: We strive to maintain accurate inventory levels. However, sometimes stock levels may be incorrect. If you are unsure about the availability of a product, please contact our customer support team at decorlove@artessia.com. We will check the stock level for you and provide an update.
A: We regularly offer promotions and discounts. To stay updated, sign up for our newsletter on our website. You can also follow us on social media platforms where we often post exclusive offers. If you have any questions about a specific promo code, please contact our customer support team at decorlove@artessia.com.
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